Contact No: 0860 455 455

Q&A

Yes, the Fund allows members to defer their retirement, i.e. leave their accumulated benefit and continue membership with the Fund after reaching normal retirement age and leaving their employer. This means that you are no longer forced to take your retirement benefit from the Fund when you still have other sources of income and don’t yet need it. In the event of your death, the retirement benefit will be paid out to your nominated dependents. Should you become disabled, you can retire from the Fund and access the benefit. All the investment portfolios you had before reaching normal retirement age will remain available to you at date of retirement/deferment.

The member-elected Trustees are your representatives on the Board of Trustees. You should therefore nominate someone who is responsible and honest, who will be able to represent your interests and who will be willing and able to perform the duties of a Trustee.

No persons can be elected as a Trustee if he or she:

  • is disqualified from being a director in terms of an order under the Company’s Act, 1973 (this would typically be as a result of being convicted of a criminal offence involving dishonesty, fraud, theft, forgery or breach of fiduciary duty); or
  • has been removed from an office of trust on account of misconduct; or
  • is an un-rehabilitated insolvent; or
  • is a minor.

Benefits taken in cash will be taxed as follows:

Lump sum withdrawal benefitTax liability
R 0 to R 27 5000%
R 27 501 to R 726 00018% of the amount above R 27 000
R 726 001 to R 1 890 000R 125 730 + 27% of the amount above R 726 000
R 1 890 001 and aboveR 223 740 + 36% of the amount above R 1 890 000

The tax-free threshold of R 27 500 and tax table will be cumulative and will apply to the total amount of your withdrawals from funds in your lifetime. In addition, the tax concessions granted on withdrawal will reduce the tax concessions at retirement.

Tax rates and limits can change at any time so make sure you get up to date information on the effect tax on your benefits before you make any decisions. Therefore, if you elect to take your withdrawal benefit in cash, not only do you severely prejudice your future retirement savings, but you also significantly reduce the tax concessions that you will receive at retirement.

Old Mutual Fund Select Annuity

 Since there are so many annuity options at retirement, making the right choice can be difficult.  That’s why the ISASA Trustees offer you the Old Mutual Fund Select Annuity (FSA).  The Trustees believe it is a good solution for many members because it is easy to invest in, and it provides a reliable monthly pension for life.

Best of all, it is cost effective because the charges you will pay are similar to those that are usually only available to staff of big companies, not individuals.

 

Benefits of the FSA:

  • It is safe – as it will last your whole life;
  • It is cost-effective – as it’s offered to you at good rates that would normally only be available to employees retiring from a big company; and
  • It is trusted – it has been chosen by your Fund trustees and is offered by Old Mutual.

Members who are ten years from retirement will receive an FSA quotation via e-mail. The quotation will give you a good idea of what you can expect to receive as a monthly income after retirement, based on your current Accumulated Credit. Thereafter you will receive these quotes every six months until you retire.

Remember: The Old Mutual Fund Select Annuity does not replace personal financial advice. If you are unsure about any big financial decision, getting personal financial advice is always a good idea.

If the Old Mutual Fund Select Annuity sounds like it could be a good way for you to secure your retirement income for life, why not find out more by contacting Old Mutual at Old Mutual Fund Select Annuity Service Centre on 0860 388 873 or email FundSelect@oldmutual.com.

 

The ISASA Retirement and Provident Fund take your complaints and concerns seriously and it is therefore important that you share your experiences and interactions with us.

Should you wish to lodge a complaint, you may do so in one of the following ways:

  • Email ISASA your complaint directly to ISASAComplaints@oldmutual.com
  • Contact your Bursar who will direct your complaint to the relevant person at Old Mutual
  • Contact your regional representative Trustee who will direct your complaint to the relevant person at Old Mutual

YOUR COMPLAINT SHOULD INCLUDE THE FOLLOWING INFORMATION:

  • Your full name and contact information
  • Your member and ID number
  • Exact details of the complaint
  • What outcome you expect

WHAT THE FUND WILL DO:

We will do our best to resolve the complaint within 10 working days and provide you with feedback. Some complaints are more complex and can take much longer to be resolved. If this is the case, your complaint will be escalated.

Once escalated there could be a further delay of 10 working days.

Escalations may be made to the Principal Officer, Mr Leslie Primo, on the contact information below:

Fax:  086 689 3134

Leslie.primo@mweb.co.za

Once your complaint is resolved the Fund will:

  • Provide you with full and appropriate redress should it be resolved in your favour ; OR
  • Provide you with full reasons why your complaint was not upheld.

IF YOU ARE NOT HAPPY WITH OUR RESOLUTION:

If you are not satisfied with the feedback provided to you, you may contact the Pension Funds Adjudicator on the details set out below:

Telephone012 346 1738
Fax086 674 9372
Postal Address

PO Box 580

Menlyn

Pretoria

0063

Physical Address

4th Floor Block A

Riverwalk Office Park

41 Matroosberg Road

Ashlea Gardens

Pretoria

0081

Emailenquiries@pfa.org.za
Websitewww.pfa.org.za