The Critical Incident Cover is a voluntary Group Life Scheme open to all ISASA Schools. Each school can choose to participate in the Scheme. Once a school participates in the Scheme, all eligible employees must join the scheme.
Should the school wish to add this benefit, please contact Logie Govender at LGovender4@oldmutual.com and Sibusiso Mkiva at SMkiva@oldmutual.com
Click here for the GAP Critical Incidents Cover Brochure
The employer must complete the GAP Onboarding Form to begin the process of launching the scheme.
Complete Sections 3 and 12 of the form and provide the following documents, which is required for customer verification purposes:
On receipt of the above, Old Mutual will continue and get the insurer to launch the scheme.
Click here for the GAP Onboarding Launch Form
Below is the data template to use when submitting monthly schedules:
HR must ensure that both the member data and proof of payment are sent each month to the GAP Data and Premiums Team at: GAPDATAANDPREMIUMS@oldmutual.com
E-mail: isasa@oldmutual.com
Tel: 0860 466 466
WhatsApp Service: 0860 933 333
Need help on the Secure Member Portal?
0860 60 65 00 or
Email: Help-Secure@oldmutual.com
Leaving the Fund? Member quotations: 0860 455 455 or
Email: isasa@oldmutual.com
Financial Advice and need help understanding benefits: 0860 388 873 or
Email: Membersupportservices@oldmutual.com
Pensioner Support
Pencare: Tel: 0860 40 60 90 or
Email: pencarehelpdesk@oldmutual.com