View your Values

You can view your Accumulated Credit 24/7 on the following platforms:

 

Old Mutual App

Old Mutual provides a secure and easy self-service option through the Old Mutual App (available on Android and iOS), Secure Services and WhatsApp.

On the Old Mutual app, you can:

  • View your retirement savings value
  • View your product portfolio 
  • Update your contact and personal details
  • View any relevant documents
  • Keep track of your Old Mutual
  • Rewards points and find out how you can earn and spend them

 

Secure Member Portal

The Fund provides you with a secure and convenient way to access your retirement Fund information online. By registering on the Old Mutual Secure Services website, you can manage your retirement savings with ease and stay informed about your benefits.

On Secure Services you can:

  • View your retirement savings value
  • View your product portfolio
  • Update your contact and personal details
  • Complete or update your Beneficiary Nomination Form
  • Keep track of your Old Mutual Rewards points and find out how you can earn and spend them

To access the site, please click here or below:

https://www.oldmutual.co.za/personal/digital-solutions/mobile-and-desktop/secure-services/

 

 

If you have registered to access the member web 

If this is the first time you are accessing the member web

Click on the link below to access the Old Mutual Secure Services website

A white sign with black text and a globeDescription automatically generated

 

If this is the first time you are accessing the member web, you need to register first.

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WhatsApp Service

Access valuable information about your retirement benefits right at your fingertips! The WhatsApp service provides instant, secure, 24/7 information about your Fund benefits and claims.

WhatsApp: 0860 933 333

On WhatsApp, you can:

  • Access our new Two-Pot Savings Withdrawal Calculator and educational Two-Pot resources
  • Check your retirement savings value
  • Download the Beneficiary Nomination Form
  • Access your retirement and withdrawal guide
  • Access educational member content
  • To access Old Mutual on WhatsApp, scan the QR code or save 0860 933 333 as a contact.
  • Send “Hi” on WhatsApp.
  • The Old Mutual menu will appear. Select option 8 to access the Two-Pot content.

Where can I get help?

For any queries or assistance with registration, please contact your HR department or the Old Mutual Service Centre:

Tel: 0860 60 65 00

Email: Help-Secure@oldmutual.com

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Contact Us

 
NAME
EMAIL/CELL NUMBER
YOUR ENQUIRY

E-mail: isasa@oldmutual.co.za

Tel: 0860 466 466

WhatsApp Service: 0860 933 333


Need help on the Secure Member Portal?
0860 60 65 00 or

Email: Help-Secure@oldmutual.com

 

Leaving the Fund? Member quotations: 0860 455 455 or

Email: isasa@oldmutual.co.za


Financial Advice and need help understanding benefits: 0860 388 873 or

Email: Membersupportservices@oldmutual.com


Pensioner Support

Pencare: Tel: 0860 40 60 90 or

Email: pencarehelpdesk@oldmutual.com

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